Accessibility Policy for Turner Tenant Services

Introduction

At Turner Tenant Services, we’re committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities, a critical part of supporting our diverse user base and promoting accessibility for all.

Measures to Support Accessibility

Turner Tenant Services takes the following measures to ensure accessibility of our website:

  • Integrating accessibility into our procurement practices.
  • Providing continual accessibility training for our staff.
  • Including accessibility throughout our internal policies.
  • Employing formal accessibility quality assurance methods.

Feedback

We welcome your feedback on the accessibility of Turner Tenant Services’ website. Please let us know if you encounter accessibility barriers on turnertenantservices.com:

We try to respond to feedback within 2-5 business days.

Compatibility with Browsers and Assistive Technology

Turner Tenant Services’ website is designed to be compatible with the following assistive technologies:

  • The website is designed to be compatible with assistive technologies and the latest two versions of major browsers on Windows and Mac operating systems.
  • Mobile compatibility is also considered for iOS and Android devices.

Technical Specifications

Accessibility of Turner Tenant Services’ website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Turner Tenant Services, there may be some limitations. Please contact us if you observe an issue.

Assessment Approach

Turner Tenant Services assessed the accessibility of our website by the following approaches:

  • Self-evaluation
  • External evaluation